Privacy policy

1. Data Controller

The data controller is Ronja Selina.

www.ronjaselina.fi

info@ronjaselina.fi

Business ID: 3473737-7

The online store operates on the Shopify platform. These terms enter into force on July 10, 2025.

2. What Information We Collect

We collect personal data in order to process and deliver your order, provide customer service, and fulfill legal obligations such as accounting. Without this data, we would not be able to deliver products or contact you regarding your order.

We collect the following types of data:

  • Contact details (e.g. name, address, email, phone number)
  • Order details (ordered products, payment method, delivery method)
  • Payment information (via Shopify or third-party providers like Paytrail or Klarna - we do not store your card details ourselves)
  • Technical information (IP address, cookies, browser type)

3. How the Data Is Used

Your data is used for the following purposes:

  • Processing and delivering orders
  • Providing customer service
  • Fulfilling legal obligations (e.g. accounting)
  • Improving the online store and possible customer communication (e.g. newsletters if subscribed)

4. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Retention periods vary depending on the data type and legal basis:

  • Customer and order information is retained for the duration of the customer relationship and up to three years after it ends.
  • Billing and payment information is retained for six years after the end of the financial year, in accordance with accounting laws.
  • Marketing consents (e.g. newsletter subscriptions) are retained as long as the consent is valid. You may withdraw your consent at any time.
  • We also automatically collect technical data about your use of the store, such as browser type, IP address, time of visit, and activity on the site. This information is used to monitor store functionality, ensure security, and improve the service. Log data does not contain personally identifiable information and is only retained for as long as necessary for these purposes.

5. Cookies

We use cookies to enhance the functionality of our website. You can disable cookies in your browser settings if you wish.

6. Data Sharing

We only share data with the following parties:

  • Shopify (online store platform)
  • Payment service providers (e.g. Shopify Payments, Klarna, Paytrail)
  • Shipping services (e.s. Posti, Matkahuolto)

We do not sell or disclose your data to third parties for other purposes.

7. Your Rights

You have the right to:

  • Access the personal data we have stored about you
  • Request correction or deletion of your data
  • Object to the use of your data for marketing purposes
  • Withdraw your consent at any time

To use your rights, please contact us in writing via email.

8. Data Security

We use appropriate technical and organizational measures to protect your personal data. We never store your payment information ourselves.

9. Contact Information

info@ronjaselina.fi
Lehmustie 25 A 7, 20720 Turku, Finland (no customer visits at this address)