Delivery

We deliver products within Finland and across the EU. Shipping costs are determined by the destination country and will be shown at checkout before you confirm your order.

Orders are processed in the order they are received and are usually shipped within 1–5 business days. Processing times may be longer during busy or seasonal periods. Delivery times for custom-made products and bespoke orders are determined on a case-by-case basis, and an estimated delivery time will be provided at the time of purchase. If order processing and shipping are temporarily paused (for example, due to holidays), this will be announced separately on the website’s homepage.

Shipping within Finland

Posti Small Parcel €3.90

  • Delivered within 2–5 business days from dispatch
  • Includes tracking
  • Delivered directly to your mailbox, parcel box, or door along with regular
    mail

Posti Parcel Locker €4.90

  • Delivered within 1–3 business days from dispatch
  • Includes tracking
  • Delivered to the nearest Posti parcel locker

PostNord Parcel Locker €4.90

  • Delivered within 1–2 business days from dispatch
  • Includes tracking
  • Delivered to the nearest PostNord parcel locker

Shipping is always free within Finland for orders over €100. You can also inquire about local pickup via email if needed. Pickup takes place in Turku and will be arranged separately.

Please note: Delivery times are estimates provided by the carriers. Delays may occur,
for example during peak periods.

Shipping within the EU

We use several shipping partners within the EU, including GLS, PostNord, UPS, and Posti. The carrier is selected based on the destination country and the size of the order. All EU shipments include tracking, and you will receive a tracking link by email once your order has been dispatched. Please see the shipping rates for your country below.

€7.90: Latvia, Lithuania, Sweden, Germany, Denmark, Estonia

€9.90: Netherlands, Belgium, Bulgaria, Spain, Italy, Austria, Croatia, Luxembourg, Portugal (0000000-8999999), Poland, France, Romania, Slovakia, Slovenia, Czech Republic, Hungary

€12.90: Ireland, Greece, Portugal (9000000-9999999)

€19.90: Cyprus, Malta

Shipping is free within EU for orders over €120. Estimated delivery time within the EU is typically 3–10 business days, depending on the destination country.

If your order is urgent, please get in touch! We’ll do our best to speed up the delivery.

Return

We offer a 14-day return policy for products purchased from our online store. The return period begins on the day the customer receives the order. The right of return applies to unused products that are in resalable condition and in their original packaging. The customer is responsible for any costs associated with the return. Once the returned product has been received and inspected, we will issue a refund for the product price (excluding shipping costs) using the original payment method.

Custom-made and personalized products are made according to the customer’s specifications
and are therefore not eligible for return.

To initiate a return, please contact us via email at: info@ronjaselina.fi